TroubleshootingCandidate Camera Not Detected

Candidate Camera Not Detected

If candidate's webcam is not detected during exam setup.

Symptoms

  • "Camera not detected" error message
  • Candidate can’t start proctored exam

Solution

Check browser permissions

Ensure camera is allowed for https://exam.internset.com.

Try another browser

Prefer Chrome or Firefox for best compatibility.

Check physical connections

If using external webcam, ensure it’s plugged in securely.